Navigating DC Metro by Wheelchair

Tips for navigating DC Metro by wheelchair

The Washington Metropolitan Area Transit Authority (WMATA) Metrorail (“Metro”) is the best way to get around DC. It is very accessible, but wheelchair users are reliant on each station’s elevators in order to get to the platform or up to the street.

Fortunately, Metro has a nifty alert system to inform riders of the current operating status of all of their elevators and escalators. To receive these alerts, visit their ELstat Elevator Alert System page and create an account. From there, you can set up which stations, days, and times for which you want to receive alerts. Metro will notify you via text and/or email if an elevator (or escalator) is out of service at the stations you plan to utilize. If it is a real hardship for you to get to another location, the station manager can request a shuttle to take you to the next closest stop. You can also check elevator and escalator status alphabetically by station name on Metro’s Elevator & Escalator Service Status page.

Although the gaps between the platform and train doors have been reduced, be prepared for a possible two-inch gap and a difference in height when entering and exiting the trains. When boarding, look for the doors with handicapped labels as they have nice big “parking” spots for wheelchairs just inside the door.

Disabled Metro users may be eligible for a reduced fare Metro card. In addition, if they require a Personal Care Attendant (PCA), an additional reduced fare PCA card can be requested. These cards are managed just like regular SmarTrip cards, either online or at station kiosks and allow disabled metro riders and their PCA to get 50% off regular rush hour fares. Learn more about the criteria to qualify for reduced fares and get the application form.

Before taking Metro by wheelchair, I recommend reading more about the metro accessibility features on their website.

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Photos by Adventures in DC. Guest post written by Peggy Ingles. Peggy is a genealogy, history, art, and photo enthusiast who has been negotiating the world from a wheelchair since 2004. DC is one of her favorite places to spend time, and she hopes others can benefit from her experiences exploring the District.